Dennis Wakabayashi is a globally recognized customer experience (CX) strategist, speaker, educator, and content creator known as "The Global Voice of CX." With over 500,000 CX professionals across social platforms and media channels, Dennis shares compelling stories and concrete insights through his projects such as The CX Hall of Fame, CX Tea Show, Experience Update, and CX In The Wild.
He’s spoken at major international events—including the World Marketing Summit and Expo 2020 Dubai—and held CX leadership roles at RR Donnelley to guide Fortune 500 brands like FedEx, AT&T, McDonald’s, and Wells Fargo toward elevating customer engagement.
A seasoned educator, Dennis teaches digital marketing at the University of Wisconsin–Madison and serves in advisory roles for institutions like the University of Houston and Adobe. His approach blends empathy, creativity, and applied strategy to help organizations thrive in a customer-centric world.
On Bookvid, Dennis opens up his world to your audience—offering personalized video messages and live, one-on-one sessions. Whether you’re a CX professional, business leader, or brand builder, Dennis delivers warm, thoughtful coaching rooted in real-world experience and forward-thinking innovation.
Personalized video message
Get a custom video from Dennis for any occasion.
Delivery time
Standard
Video length
1–2 minutes
$75per video
Book a session
Connect with Dennis for 1-on-1 video calls.
5-minute session
5 minute Meet & Greet session with Dennis Wakabayashi
Discover and choose from our list of the world's most in-demand experts.
2.Book a video call
Select a time that works for both you and your expert's schedule
3.Virtual consultation
Join the 1-on-1 video call, ask questions, and get expert advice
Common questions
How does a 1:1 video consultation work?
Browse our marketplace of the world's most in-demand experts. After choosing the right expert for you, book a 1:1 video call with them. At the time of the appointment, join the live 1:1 video call, ask the expert your questions, and get personalized high-quality advice!.
How long are the sessions?
Most of our experts offer 1:1 video consultations ranging between 5 - 90 minutes. During the booking the process, you will be able to select the duration that makes sense for you.
How much can we accomplish in a virtual session?
Generally speaking, most of our customers have been delighted with how much they achieved during their live 1:1 video consultations. We have over 5,000 five-star reviews and a high percentage of our customers rebook the same expert or additional experts because their experience exceeded their expectations. Our most popular sessions are 30 minutes long, but you can still get a lot done during a 15 minute session.
Can I book an expert more than once?
Yes. In fact, many of our customers book the same expert or a group of experts on a regular basis. There are no limits.
Why are these experts doing this?
Many of them have shared their desire for Bookvid's mission — to give everyone access to anyone, empowering each other to build a better world. They also love paying it forward and helping others advance in their journey. With Bookvid, they now have an easy-to-use platform that makes it simple to connect with like-mind folks like yourself, while also being compensated fairly for their time. In some cases, our experts are also donating a portion or all of their proceeds to the charity of their choice.
What timezones are the video consultations based in?
All of the times presented on our website and marketplace are local to your time. For example, if you're based in New York, the times will be presented in ET.
What if an expert is sold out?
Many of our experts sell out quickly. You can wait until they unlock more sessions or if they've enabled our Request a Booking feature, you can request a booking by sending them times that work for you at least seven days out. This feature is free to use and you'll only get charged when they confirm the booking (a credit card pre-auth is required).
When do experts unlock more times?
It depends on the specific expert. Some experts add sessions weekly and others add sessions monthly. We recommend booking as soon as possible to not miss out..
Can I reschedule or cancel my session?
Yes. You can reschedule calls at least 48 hours before the session. For any cancellations, or reschedules within 48 hours of the session, we do charge a fee to compensate the expert for the last minute change.
Do you have a guarantee in case I was dissatisfied?
Yes! We're confident that you'll love your first session, but in the rare case that it did not meet your expectations, let us know and we'll make things right.
Booking Dennis
How do I book a video session with Dennis?
Open Dennis's profile on BookVid, choose a session type and an available time, then pay securely with Stripe. You'll get a confirmation email with a browser-based video-call link — no download required.
How much does a session with Dennis cost?
Dennis's sessions start at $250 on BookVid. Each offering shows its exact price before you pay.
Does Dennis offer personalized custom videos?
Yes. You can request a personalized custom video from Dennis starting at $75. Submit your request on the profile and Dennis delivers a shareable, downloadable video.
What happens if Dennis cancels my booking?
If Dennis cancels, you're refunded automatically and can rebook another time or another verified creator on BookVid.
