Terms of Service
Last Updated: March 27th, 2023.
Bookvid (“Company,” “our,” “us,” or “we”) provides its services to you through its website, bookvid.com (the “Platform”) and our related services, including our online video meeting tool, products, and content (“Content” and together with the Platform, the “Service(s)”), subject to the following Terms of Service (as amended from time to time, the “Terms”). By accessing any part of the Services, you are agreeing to the terms and conditions described here, our Privacy Statement, and any other legal notices published by us on the Platform. If you do not agree to these terms, you should not use the Services.
These Terms apply to all users, including both website visitors, users who have registered to view content (“Users”) and content creators (“Hosts,” and together with Users, “Members”).
To use the Services, you will be required to create an account. When you create an account you represent and warrant that you are at least 18 years of age. You are responsible for providing and maintaining accurate and updated personal information, and for safeguarding your account information. You may not select or use an identity of another person with the intent to impersonate that person. You must use a valid email address, and Bookvid reserves the right to verify this at any time. Bookvid will not be liable for any loss or damage arising from your failure to comply with the above requirements.
Your account is strictly personal and shall not be used by any other person without your supervision. Neither shall you assign your account to any other person. You are in any event solely responsible for the use of the Service through your personal user account.
We may change, terminate, or restrict access to any aspect of the Service or your account, at any time, without notice. We reserve the right to impose limitations of use based on what we consider fair or legitimate usage.
You are responsible for your use of Bookvid, including the lawfulness of any content displayed, shared, uploaded or otherwise made available by you in the Service.
Bookvid's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Payment collection services for Bookvid are provided by Stripe and are subject to Stripe’s https://stripe.com/legal/end-users.
By agreeing to these terms and continuing to use Bookvid, you agree to be bound by above mentioned Terms of Services of our service providers Stripe, Paypal, Venmo, Braintree, Daily, and Twilio, as the same may be modified by Stripe, Paypal, Venmo, Braintree, Daily, and Twilio from time to time.
Your use of Bookvid requires that you have hardware, software and an Internet connection fulfilling certain recommended requirements. If the recommended requirements are not met, you may potentially still use the Service, but normally with a lower quality or performance. Such reduced quality or performance will not give you the right to claim any compensation from Bookvid.
Bookvid does not own, create, sell, resell, provide, control, manage, offer, deliver, or supply any Member Content (defined below). Hosts alone are responsible for their content, including listings and services. When Users and Hosts make or accept a booking, they are entering into a contract directly with each other. Bookvid is not and does not become a party to or other participant in any contractual relationship between Users and Hosts. Bookvid is not acting as an agent in any capacity for any User or Host, except for collecting Service fees, as described herein.
Bookvid has no control over and does not guarantee (i) the trust or accuracy of any Host’s listing descriptions, ratings, reviews, or other Member Content, or (ii) the performance or conduct of any Host or User or third party. Bookvid does not endorse any Member, listing, or Member Content. Any references to a Member being “verified” (or similar language that may be used from time to time) only indicate that the Member has completed a relevant verification or identification process. Any such description is not an endorsement, certification, or guarantee by Bookvid about any Member, including of the Member’s identity or background, or whether the Member is trustworthy, safe, or suitable.
Bookvid reserves the right to refuse to provide the Services to any person, including Members, for any reason and/or to discontinue the Services in whole or in part at any time, with or without prior notice.
Intellectual Property Rights
When you register an account and/or use the Services, you agree:
Bookvid reserves the right to report illegal activity to applicable local authorities.
When you publish content on the Platform, you:
When you access Member Content, you agree:
Bookvid reserves the right to delete or suspend any account if we determine, in our sole discretion, that a Member has violated any of the obligations described herein.
Bookvid may charge fees to Hosts ("Host Fees") and/or Users ("Users Fees") (collectively, "Service Fees") in consideration for the use of the Services. More information about when Service Fees apply and how they are calculated can be found in our FAQs.
Any applicable Service Fees (including any applicable Taxes) will be displayed to a Host prior to creating a paid service, or scheduling a paid event. Bookvid reserves the right to change the Service Fees at any time, and will provide Members adequate notice of any fee changes before they become effective. Such fee changes will not affect any purchases made prior to the effective date of the fee change.
User Payment processing services for Bookvid, including the processing and storing of credit card data, are provided by Stripe Inc. (“Stripe”) and are subject to the Stripe Services Agreement — United States (“Stripe Services Agreement”). By agreeing to these terms and continuing to use Bookvid, Users agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. As a condition of Bookvid enabling payment processing services through Stripe, you agree to provide Bookvid accurate and complete information about you and your business, and you authorize Bookvid to share with Stripe Inc. this information and transaction information related to your use of the payment processing services provided by Stripe.
If you would like to request a refund, you must do so within 24 hours of the call. Please email support@Bookvid.com to request a refund. Please explain in sufficient detail why you are requesting a refund.
You can request a refund of a paid series with all parts live within five (5) days of the start of the course, if less than 25% of the content is consumed. Please email support@Bookvid.com to request a refund. Please explain in sufficient detail why you are requesting a refund.
If you believe there are special circumstances and would like to request a refund, please email us at support@Bookvid.com to ask for an exception. Please explain the special circumstances in sufficient detail.
You may participate in our Referral Program by referring potential Hosts to the Service. Under the Referral Program, you will earn 2.5% of the referred Host’s revenue for twelve (12) months following the referred Host’s account creation date (a “Referral Earnout”).
In order to receive a Referral Earnout, you must do the following: (i) log in to your Bookvid account on the Service and select the “Refer a Member” link; (ii) share the unique referral link provided via social media or via email; and (iii) a referred Host must sign up through your unique referral link, and create an account. You will receive your Referral Earn when the referred Host begins earning making on the Platform. The referred Host will receive the credit within thirty (30) days of account creation.
We reserve the right to modify or cancel the Referral Program at any time or adjust the Referral Program per Host. We also reserve the right to suspend or block any accounts and withhold Referral Earnouts if we suspect any suspicious activity, such as spamming or other abusive practices.
Bookvid may need to send you information about the Service, such as important service announcements and administrative messages, by SMS, email or other means of electronic communication, by posting a notice on the Website, or through any other relevant communication channels.
Bookvid may offer to send you promotional information by SMS, email or other means of electronic communication. You may choose to opt out to receiving such communication and can manage your consents in the Notifications tab of your dashboard.
We may make available functionality allowing you to integrate other services (“Integration Service”) into Bookvid. Usage of such services will be governed by the Terms applicable for the Integration Service used.
When using the Services or third-party integrations to the Services, you may be exposed to commercial messages and advertisements. The Services may contain links to third party websites. These links are provided solely as a convenience to you and not as an endorsement by Bookvid of the contents of such third party websites. Bookvid excludes any responsibility for the content of linked third party websites.
You may stop using our Service, by deleting your account in your account settings or by contacting Bookvid at Support@Bookvid.com, and requesting account deletion. You may terminate your subscription at any time. Bookvid reserves the right to terminate the Services and the agreement with you with immediate effect upon written notice to you.
Disclaimer of Warranties
Bookvid PROVIDES THE SERVICES TO YOU "AS IS". YOU ACKNOWLEDGE THAT THE SERVICES ARE NOT ERROR-FREE. YOU USE IT AT YOUR OWN RISK AND DISCRETION. THAT MEANS THE SERVICES DOESN’T COME WITH ANY WARRANTY. NONE EXPRESS, NONE IMPLIED. THE SERVICES WILL BE CONTINUALLY DEVELOPED, AND YOU ACKNOWLEDGE THAT CHANGES TO FUNCTIONALITY AND LAYOUT MAY BE CARRIED OUT WITHOUT ADVANCE NOTICE. Bookvid MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, WITH RESPECT TO THE AVAILABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, PERFORMANCE AND QUALITY OF THE SERVICES. Bookvid WILL FROM TIME TO TIME HAVE TO CARRY OUT UPDATES AND MAINTENANCE OF THE SERVICES, DUE TO TECHNICAL, SECURITY OR OPERATIONAL REASONS, DURING WHICH TIME THE SERVICES MIGHT BE UNAVAILABLE. Bookvid WILL MAKE REASONABLE EFFORTS TO ARRANGE UPDATES AND MAINTENANCE OUTSIDE OF PEAK USAGE HOURS.
Limitation of Liability
IN NO EVENT SHALL Bookvid BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE SERVICE OR OF ANY WEB SITE REFERENCED OR LINKED TO FROM THE SERVICE.
FURTHER, Bookvid SHALL NOT BE LIABLE IN ANY WAY FOR ANY CLASS OR OTHER THIRD PARTY GOODS AND SERVICES OFFERED THROUGH THE SERVICES OR FOR ASSISTANCE IN CONDUCTING COMMERCIAL TRANSACTIONS WITH OTHER USERS OF THE SITE, INCLUDING WITHOUT LIMITATION ANY TRANSACTION BETWEEN A USER AND A HOST.
SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
You agree to defend, indemnify, and hold the Bookvid and its partners harmless from and against any and all suits, actions, claims, proceedings, damages, settlements, judgments, injuries, liabilities, obligations, losses, risks, costs, and expenses (including, without limitation, attorneys’ fees and litigation expenses) relating to or arising from your use of the Service, your fraud, violation of law, or willful misconduct, any breach by you of these Terms or your violation of any rights of any other person or entity. We reserve the right to control the defense of any claim by a third-party for which we are entitled to indemnification, and you agree to provide us with such cooperation as is reasonably requested by us.
Binding Arbitration; Class Waiver
YOU EXPRESSLY AGREES THAT ANY LEGAL CLAIM, DISPUTE OR OTHER CONTROVERSY BETWEEN YOU AND Bookvid OR YOU AND ANY OF THE BOOKVID PARTNERS ARISING OUT OF OR OTHERWISE RELATING IN ANY WAY TO BOOKVID, THE PLATFORM, THE CONTENT OR THE SERVICES, OR ANY OTHER BOOKVID GOODS, SERVICES OR ADVERTISING, INCLUDING CONTROVERSIES RELATING TO THE APPLICABILITY, ENFORCEABILITY OR VALIDITY OF ANY PROVISION OF THESE TERMS (COLLECTIVELY “DISPUTES”), SHALL BE RESOLVED IN CONFIDENTIAL BINDING ARBITRATION CONDUCTED BEFORE ONE COMMERCIAL ARBITRATOR FROM THE AMERICAN ARBITRATION ASSOCIATION (“AAA”), RATHER THAN IN A COURT, AS DESCRIBED HEREIN. THE ARBITRATION WILL BE GOVERNED BY THE AAA'S COMMERCIAL ARBITRATION RULES AND, IF THE ARBITRATOR DEEMS THEM APPLICABLE, THE SUPPLEMENTARY PROCEDURES FOR CONSUMER RELATED DISPUTES (COLLECTIVELY “RULES AND PROCEDURES”). YOU ACKNOWLEDGE THAT YOU ARE VOLUNTARILY AND KNOWINGLY FORFEITING YOUR RIGHT TO A TRIAL BY JURY AND TO OTHERWISE PROCEED IN A LAWSUIT IN STATE OR FEDERAL COURT, EXCEPT AS EXPRESSLY PROVIDED HEREIN.
Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, and court review of an arbitration award is very limited. However, an arbitrator can award the same damages and relief on an individual basis that a court can award to an individual.
Payment of arbitration costs will be governed by the AAA’s fee schedule, unless you are able to show that your portion will be prohibitive as compared to litigation costs, in which case Bookvid will pay as much of your arbitration costs as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive as compared to litigation costs. Bookvid also reserves the right in its sole and exclusive discretion to assume responsibility for all arbitration costs imposed by the AAA. Each party agrees to pay its own attorneys’ fees and expenses unless there is a governing statutory provision that requires the prevailing party to be paid attorneys’ fees and expenses.
The arbitration shall be conducted in New Castle County, Delaware except that, in the event New Castle County, Delaware is not within 100 miles of your residence, the arbitration may be conducted within 100 miles of your residence in Bookvid’s discretion, unless the parties agree otherwise in writing. The arbitrator’s award shall be final and binding on all parties and may be entered as a judgment in any court of competent jurisdiction.
For more information on AAA, its Rules and Procedures, and how to file an arbitration claim, you may call AAA at 800-778-7879 or visit the AAA website at www.adr.org.
Notwithstanding anything to the contrary herein, to the extent the Dispute arises from: (a) a violation of either party’s intellectual property rights in any manner; (b) any claim related to, or arising from, allegations of theft, piracy, unauthorized use or a violation of the Computer Fraud and Abuse Act; and/or (c) any claim for equitable relief; then you and Bookvid agree that a party may seek injunctive remedies (or an equivalent type of urgent legal relief) in a state or federal court in New Castle County, Delaware and both parties agree to submit to the personal jurisdiction of such courts in connection with such proceedings. In addition to the foregoing, either party may assert an individual action in small claims court for Disputes that are within the scope of such court’s jurisdiction in lieu of arbitration as long as such action remains in such court and advances only on an individual (non-class, non-representative) basis.
ALL DISPUTES SUBJECT TO ARBITRATION UNDER THESE TERMS MUST BE ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, COLLECTIVE OR REPRESENTATIVE BASIS. NO PARTY MAY BRING ANY CLAIM SUBJECT TO ARBITRATION PURSUANT TO THESE TERMS AS A PRIVATE ATTORNEY GENERAL, IN A REPRESENTATIVE CAPACITY, OR AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS PROCEEDING. THE CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE JOINED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. NO ARBITRATION SHALL BE CONSOLIDATED OR JOINED WITH ANY OTHER ARBITRATION. THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY’S INDIVIDUAL CLAIM(S). If a decision is issued stating that applicable law precludes enforcement of any of this paragraph’s limitations as to a particular claim or request for relief, then such claim or request for relief (and only that claim or request for relief) shall be severed from the arbitration and may be brought exclusively in the state or federal courts located in New Castle County, Delaware subject to the parties’ respective rights to appeal the decision. All other claims or requests for relief shall be arbitrated. The parties agree that any claims or requests for relief that are severed from an arbitration may not proceed in litigation and shall be stayed until all claims between the parties remaining in arbitration are finally resolved. The parties agree to submit to the personal jurisdiction of the federal and state courts located in New Castle County, Delaware for purposes of resolving any claims or requests for relief severed from arbitration pursuant to this paragraph.
You can opt out of the provisions of these Terms that require the arbitration of Disputes within 30 days of the date that you first agree to any version of these Terms that requires arbitration of disputes with Bookvid. To opt out, you must send your name, residence address, and email address together with a clear statement that you want to opt out of the requirement to arbitrate disputes with Bookvid to: 651 N. Broad, St. Ste 206, Middletown, DE 19709 USA. Before you commence arbitration of a Dispute, you must provide us with a written Notice of Dispute that includes your name, residence address, username (if applicable) and email address associated with your Member account (if applicable), a detailed description of the Dispute, and the relief you seek. Before we commence arbitration of a Dispute against you, we will provide a written Notice of Dispute to you with a detailed description of the Dispute and the relief we seek. Any Notice of Dispute you send to us should be mailed to 651 N. Broad, St. Ste 206, Middletown, DE 19709 USA. If we are unable to resolve a Dispute within 30 days after the applicable Notice of Dispute is received, either party may commence arbitration. Notwithstanding anything to the contrary in these Terms, if we make any future material modification to any provisions of these Terms that govern the arbitration or resolution of Disputes, such changes will not apply to any Dispute between you and us for which either party had previously provided a written Notice of Dispute to the other in accordance with this paragraph. Further, if we make any future material changes to the provisions of these Terms that govern the arbitration or resolution of Disputes, you may reject such changes by sending a written notice of your rejection decision to us at 651 N. Broad, St. Ste 206, Middletown, DE 19709 USA ATTN: Bookvid Arbitration Opt-Out within 30 days of the effective date of such modifications.
You will find answers to the most frequently asked questions about the Services on the Platform. You can also contact our support team at support@Bookvid.com. We aim to answer most questions within 24 hours.
Last Updated: March 27th, 2023.
Last updated: February 28, 2021
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:
If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service's account, such as Your name, Your email address, Your activities or Your contact list associated with that account.
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies: Cookies: What Do They Do?.
We use both Session and Persistent Cookies for the purposes set out below:
The Company may use Personal Data for the following purposes:
We may share Your personal information in the following situations:
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.